2018 Meter Replacement Project

The Town of North Reading will be upgrading our water meter system in 2018 by the installation of an Advanced Metering Infrastructure (AMI) system.  This project will incude the replacement of all existing residential and commercial water meters connected to the municipal water system.  This will be the first Town-wide meter replacement and meter technology upgrade since the early 1990's.

The new metering technology will allow the North Reading Water Department to provide more accurate and timely billing, to improve customer service  through an enhanced ability to detect and stop leaks, and to better answer questions about water use.  The new system will also provide customers the ability to track their water usage directly and receive alerts for unusually high water consumption.

Advanced metering technology is an example of the Town of North Reading's commitment to maintaining a high quality of life for our citizens through cost-effective, innovative programs.

Board of Selectmen's Meeting Presentation - January 22, 2018

Board of Selectmen's Meeting Video - January 22, 2018

AMI Questions and Answers

Water Meter Replacement Appointment Informaiton