Human Resources

 

Welcome to the North Reading Human Resources Department.  Whether you have a question about employment opportunities, employee or retiree benefits, or concerning any number of employee concerns – we’re here to help!

The North Reading Human Resources Department provides a wide range of support to all of the Town’s various departments, including the recruitment and selection of qualified applicants for employment, identifying and maintaining appropriate standards as part of guiding the promotional process, as well as addressing the day-to day issues of both the Town’s department heads, its managers, collective bargaining representatives, employees, and retirees. 

The Benefits Coordinator oversees the administration of benefits including enrollment, processing benefits, providing advice concerning benefits offered by the Town, and coordinating financial issues relating to benefits with the Finance Department in an accurate and timely manner.  The Benefits Coordinator is the primary point of contact for qualified retirees and surviving spouses concerning health insurance.  The Benefits Coordinator is also an essential part of onboarding new employees and ensuring that all necessary documentation is complete.

The Director manages day-to-day labor relations issues and assists with various collective bargaining / union issues including contract negotiation, interpretation, and enforcement.  The Director also serves as a primary point of contact to receive and investigate employee complaints to assure that legal standards are met and Town policies are complied with to help to provide a safe and productive working environment for Town employees.  The Director coordinates labor and employment legal issues with Town Counsel and the Town Administrator.

 

Staff Contacts

Name Title
Alyson Olsen Benefits Coordinator
Robert Collins Human Resources Director
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